Frequently Asked Questions

We are happy to offer free shipping on orders over $50.

We ship within the 50 U.S. States.
Orders are processed Monday through Friday.

Some items may ship separately, but you’ll never be charged more than the shipping cost shown at checkout.

For the best chance of a smooth delivery, we recommend shipping to a permanent address.

Delivery times depend on the shipping method selected at checkout:

Standard Shipping: Typically arrives within 7–9 business days after tracking is updated. Orders should ship within 2-5 days of purchase.

Expedited Shipping: Intended for delivery within 2 business days after tracking is updated. Please place your order by 11 AM PT for expedited orders.

Please note: Our fulfillment warehouse and shipping carriers are external partners. While all of our partners work hard to deliver on time, occasional delays can happen. Shipping timelines are estimates, and delivery dates are not guaranteed.

Once your tracking number is provided, it may take 3–4 business days for updates to appear.

If you see a “pre-shipment” status, it usually means the label has been created and your order is still being processed — it’ll move into shipping as soon as it's ready to go.

Yes! If you provided an email at checkout, you’ll first receive an order confirmation, followed by a shipping confirmation with your tracking details once your order is on its way.

Unfortunately, we’re not able to adjust the shipping speed or place a hold once an order is placed. Thank you for understanding.

Sometimes tracking updates can be a little ahead of the actual delivery. We recommend checking with the carrier directly using your tracking number for the most accurate information. While we’re not able to contact the carrier on your behalf, we’re here to help if you need anything else from our side.

If your order includes multiple items, they may ship separately so we can get everything to you as quickly as possible. You won’t be charged extra for shipping — but you may receive multiple packages over a few days.

Our carriers require a physical street address for those destinations, so we can’t process orders sent to APO/FPO locations. We can ship to a standard residential address, or to a business address.

We know this isn’t ideal, and we appreciate your understanding while we work on expanding our shipping options.

Yes! We can ship to PO Boxes using standard shipping via USPS. Just be sure to select a standard shipping option at checkout.

​Yes, we can ship to Alaska and Hawaii using standard shipping. Please anticipate longer delivery times compared to the contiguous U.S.

At this time, we only ship to the 50 U.S. States. If that changes down the line, we’ll be sure to share an update!

Be sure to include your email at checkout — we’ll send you updates with your order confirmation, shipping info, and tracking details as soon as they’re available.

Because we start processing orders right away, we're unable to cancel once an order has been placed. Thank you for understanding.

Because of the type of products we sell, we’re not able to accept returns.

We cannot place orders for items that are out of stock, but if you sign up for our email newsletter we will share updates there about restocks, new product flows, and company updates.

At this time, we’re not able to make changes to orders once they’ve been placed — including adding items or adjusting quantities. Thanks for understanding.

If you think you received the wrong item, just reach out to our team at Info@AsEver.com and we’ll help make it right.

If your item was damaged in transit, please send a few photos of the item and packaging to Info@AsEver.com, along with your order number. We’ll take a look and help sort it out from there.

Because we start processing orders right away, we're unable to change the address once an order has been placed. Thanks for understanding.

You can reach our customer support team anytime by emailing Info@AsEver.com — we’re happy to help.

We partner with best-in-class vendors to bring our product ideas to life – translating our founder’s recipes and bespoke concepts into beautiful, scalable goods.

Yes! Our flower sprinkles are completely edible, made from carefully selected, food-safe dried blooms.

Join our email list to be the first to know about product updates.

All of our teas are caffeine-free.

You can view our full Privacy Notice here.

You can find our full Accessibility Statement here.

We do not offer gift cards at the moment.

No, pricing will not be displayed on or inside the package. The packing slip inside the box will include order information, including the billing and shipping names and addresses.

We’re not able to include gift messages on orders at this time. Thanks for understanding.

We don’t offer gift wrapping at this time. We appreciate your understanding.

Absolutely! Just enter the recipient’s name and shipping address at checkout, and we’ll send the order directly to them.